The surgery email address is: [email protected]

This email can be used for:

administrative queries

to book a non-urgent appointment

to order repeat medication

to send us any documents


Online Appointments

St. Thomas & West Cross Medical Centres are excited to announce that from Friday 19th October 2020, we will be offering our patients the opportunity to use askmyGP service to contact us.


Our new service, askmyGP, now means that you can request help from your Practice when, where and how it suits you.

It’s our online service where you can seek help from a GP. The information you give us means the doctors – or other members of staff – are better informed and can help you with your problem quicker.


The telephone lines are open 0800 – 1830 on 01792 653992 for both sites.

St. Thomas Surgery is open from 0830 – 1830 Monday to Friday

West Cross Medical Centre is open from 0900 – 1800 Monday, Tuesday, Wednesday and Friday.

West Cross Medical Centre closes at 1300 on a Thursday.

For more details on Appointments & Home Visits click here.