If you have a complaint, concern or comment to make about the service you have received from the doctors or any of their staff working in this practice, please let us know. The Practice follows the NHS Complaints Procedure and follows a strict protocol when dealing with all complaints. Our complaints system meets the national criteria. A leaflet explaining the procedure is available at the practice and can be requested from any of our practice team. Alternatively, a copy of the Practice Complaints Leaflet can be requested in writing from:

Sandra Kiley

Practice Manager

St Thomas Surgery

Ysgol Street

Port Tennant